- Focus on the user and all else will follow
- It's best to do one thing really, really well
- Fast is better than slow
- Democracy on the web works
- You don't need to be at your desk to need an answer
- You can make money without doing evil
- There's always more information out there
- The need for information crosses all borders
- You can be serious without a suit
- Great just isn't good enough
An exercise for the student: Which of these things does Microsoft know?
An advanced exercise for the student: Which of these things does Microsoft mistakenly think that they know?
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